doctor9fan, I hope that I didn't make you upset in any way with my comment. I have been using JV16 for quite sometime on three computers with really no problems. But there is an issue with the System Cleaner where once in a while after the scanning process, it goes to the cleanup stage and freezes with the icon spinning round and round and will not finish the clean. So I restart JV16, do it again and then works fine. This is an occasional issue.
Does JV16 work on other pc's that you may have? You definitely have a unique issue. Good Luck with things!!